Refund and Returns Policy
Return & Refund Policy
Overview
At Lubiax.com, we strive to ensure your satisfaction when purchasing Call of Duty BO6 accounts and camos. Please read our refund and return policy carefully.
Refund and Return Period
Our refund and returns policy lasts 7 days from the date of purchase or delivery. Because digital goods like game accounts and camos are instantly delivered, refunds can only be processed within this period.
If 7 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
Eligibility for Refunds
To be eligible for a refund:
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The account or camo must not have been accessed or used after delivery.
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You must provide proof of purchase.
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Refund requests must be made within 7 days of purchase.
Non-Returnable Items
Due to the nature of digital products, the following are non-refundable:
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Accounts or camos that have been accessed or used.
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Products delivered instantly after purchase.
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Sale or promotional items.
Partial Refunds
Partial refunds may be granted if:
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The product is proven to be defective or inaccessible due to our error.
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The purchase was accidental and reported within 7 days without usage.
Refund Process
Once we receive your refund request, our team will review and notify you via email regarding the approval or rejection of your refund.
If approved, your refund will be processed and returned via your original payment method within 5-7 business days.
Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank account or payment provider first.
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Contact your credit card company or payment service as it may take some time to process.
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Still no refund? Contact us at Lubiax1818@gmail.com.
Exchanges
We do not offer exchanges since all products are digital.
Gifts
If your purchase was marked as a gift, refund policies still apply and refunds will be processed to the original purchaser.
Contact Us
For any questions regarding refunds or returns, please contact us at:
Email: Lubiax1818@gmail.com